Effective Date: 15-08-2024
At Tushar Retail Mart, we are committed to providing our customers with high-quality jewellery. Due to the nature of our products, all sales are final, and we do not offer refunds or exchanges on any items purchased from our store.
Once an order is placed and payment is processed, it cannot be canceled, refunded, or exchanged. We encourage you to carefully review your order before completing your purchase to ensure it meets your expectations.
While we do not offer refunds, we understand that exceptional circumstances may arise. If you receive a damaged or defective item, please contact our customer service team within 2 days of receiving your order. We will work with you to resolve the issue, which may include replacing the item at our discretion.
Custom orders, including personalized jewellery or items made to your specifications, are non-refundable and non-returnable under any circumstances. Please ensure that all details provided for custom orders are accurate.
If you have any questions or concerns regarding our Refund Policy, or if you believe you have received an incorrect or damaged item, please contact us immediately at:
Tushar Retail Mart
Email: tusharretailamart@gmail.com
Phone: 9213995031
Our customer service team will be happy to assist you and address any issues you may have.
